At Ashshree Gold & Sons, we are committed to delivering your precious jewelry in a timely and secure manner. Please read our shipping policy carefully to understand how we handle deliveries.
1. Shipping Locations
We currently ship across India. For international orders, please contact us directly at support@ashshreegold.com for availability and charges.
2. Processing Time
Orders are typically processed within 1-3 business days. Customized or made-to-order items may require additional processing time, which will be communicated at checkout or via email.
3. Delivery Time
Delivery usually takes 3-7 business days depending on your location. Please note that unforeseen delays caused by courier services or regional restrictions may occur.
4. Shipping Charges
We offer free standard shipping across India on all orders above ₹5,000. For orders below that amount, a minimal shipping fee will be applied at checkout.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this to track your package in real-time.
6. Packaging
All our products are securely packed in tamper-proof packaging to ensure they arrive in perfect condition. Every package includes a certificate of authenticity (if applicable) and invoice.
7. Delays and Issues
In rare cases of shipment delay or damage during transit, please notify us within 24 hours of delivery. We will coordinate with the courier and assist you in resolving the issue.
8. Contact Us
If you have any questions about our shipping policy or need help with your order, feel free to reach out:
Ashshree Gold & Sons
Email: support@ashshreegold.com